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Job Id: 392
Job Title: Assistant Business Manager/Office Manager (ABM/OM)
Industry: Medical & Healthcare
Functional Area: Sales / Business Development / Client Servicing
Salary: 0 Lac - 2 Lac
Job Location: Mumbai
About the Client

It's a Company which provides an innovative concept founded on the principles of making beauty & wellness
It provides hassle-free beauty treatments at the client’s doorstep.

It is initiated by an ex-investment banker and the company has a team of highly qualified beauty therapists and well trained personnel who cater to the customers needs.

 



Job Description

Designation:     Assistant Business Manager

Team handling  Yes 

 Job description:

  • Customer calls - Inbound, outbound, customer queries, appointments, customer complaints, etc.
  • Managing the appointment calendar for all SOs under the Centre - Booking appointments, scheduling therapists and drivers
  • based on appointments booked, managing delays - communicating to clients, modifying schedules, tracking service times, etc
  • Inventory handling - Ensuring stocking of bags and vans as per checklist and defined inventory norms, monitoring inventory
  • levels and creating purchase requisitions based on pre-defined norms, conducting stock checks and documenting
  • variances/discrepancies, maintaining the stock reserve and issuing inventory to consumption based on pre-defined norms
  • Therapist/driver management - Maintaining therapist/driver files and attendance/leave records, processing payroll as per
  • policy and handling administration related to these employees
  • Administration - Handling all office related administrative tasks (rent, utilities, telephone, internet, water, tea, coffee, etc.),
  • repairs and maintenance (office and vehicles), etc.
  • MIS - Sharing MIS related to revenues, costs, inventory, and any other MIS as defined by the Management

Location   Mumbai.

 

Desired Candidate Profile

 Candidate Profile

  • Managing the appointment calendar for all SOs under the Centre - Booking appointments, scheduling therapists and drivers
  • based on appointments booked, managing delays - communicating to clients, modifying schedules, tracking service times, etc
  • Inventory handling - Ensuring stocking of bags and vans as per checklist and defined inventory norms, monitoring inventory
  • levels and creating purchase requisitions based on pre-defined norms, conducting stock checks and documenting
  • variances/discrepancies, maintaining the stock reserve and issuing inventory to consumption based on pre-defined norms
  • Therapist/driver management - Maintaining therapist/driver files and attendance/leave records, processing payroll as per
  • policy and handling administration related to these employees
  • Administration - Handling all office related administrative tasks (rent, utilities, telephone, internet, water, tea, coffee, etc.),
  • repairs and maintenance (office and vehicles), etc.
  • MIS - Sharing MIS related to revenues, costs, inventory, and any other MIS as defined by the Management
  • Candidate should necessarily be a female
  • Prior experience as a Salon Manager is a preference but not necessary; overall experience should be minimum 2 years
  • Fluency in English and comfortable with Computers – MS Excel, Powerpoint, Word and Email.
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