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Job Id: 439
Job Title: Client Servicing
Industry: Media, Advertising & Communication
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Salary: 5 Lac - 6 Lac
Job Location: Mumbai
About the Client
The company is a Digital Media Marketing Agency and offers a range of services in Digital CRM and can plug-in their services at any stage to a brand campaign / digital communication. It is a part of one of the most reputed Brand Names in India and its client list includes some of the major names from BFSI and Hospitality Sector.
Some of the services provided by the company are: Digital Marketing, Social CRM, Self Service & Web Apps and Mobile Applications.
Job Description

1. Act as the liaison between the firm and its clients
2. Work closely with clients to nurture & grow the account
3. Create budgets and schedules for client's needs and enforce deadlines for projects
4. Communicate clients' agendas to the execution team
5. Supervise the execution of services by managing the resources/team to complete projects on time and within budget
6. Coordinating with third party vendors involved in execution of the project
7. Managing and growing revenue from existing customers through developing and maintaining strong business relationships
8. Billing & Accounting
9. Strategizing and supporting business development activities

Desired Candidate Profile

3+ yrs in advertising/ media, preferably digital marketing agency
Should have experiennce in Client Servicing

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