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Job Id: 643
Job Title: Voice Surveillance
Industry: Banking, Financial Servcies & Insurance
Functional Area: ITES / BPO / Operations / Customer Service / Telecalling
Salary: 4 Lac - 6 Lac
Job Location: Mumbai
About the Client

Client is an Asia-based financial services group with an integrated global network spanning over 30 countries. It services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Asset Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving
clients with creative solutions and considered thought leadership.

Job Description

1. Responsible for the surveillance of electronic communications - internal and external to the Firm – including corporate e-mail & voice recordings
2. Identify any non-compliant or suspicious activity and escalate questionable electronic communications to the relevant compliance officer/manager
3. Remain updated on developments and changes concerning relevant regulatory regulations
4. Develop and maintain a good understanding of the Firm’s business groups and products, including, but not limited to, Fixed Income, Investment Banking, Equity Research and Equities

Desired Candidate Profile

We need candidates with excellent communication skills who have at least 1 to 3 years’ experience in E-Comm surveillance (which you may get in firms like, BNY, HSBC, MS etc)

They will be monitoring the calls of traders to identify if there is any breach or market manipulation

Good listener
Good interpersonal skills
Eye for detail
Ensure there are no gaps or job hops

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